REFUND POLICY

All products are made custom for you based on your order. Once an order is placed the entries for the giveaway are automatically submitted. Please note that during our giveaway period we must adhere to special rules for returns/refunds since the amount you paid is directly related to your entries to the giveaway. Because of this we simply cannot accept returns/refunds.

Exchanges:
EXCHANGES ARE WELCOME! We want you to be able to wear and enjoy the gear that you ordered therefore, we make this process very simple. If you have ordered an apparel or accessory item that is the wrong size for you, simply send it back to our address below.
You will be responsible for payment of return shipping to the above address. Please make sure all original packaging is included with the product and that it is undamaged. Include a note in the package stating your original order number and
that you need to exchange it for the correct item. When we receive the return, we will ship you the correct item.
EL Patron World
PO Box 20594
Wickenburg AZ 85358
United States

Receiving Damaged/Incorrect Product:
If an item is received damaged or is incorrectly shipped by us please contact us immediately at ([email protected]) for an exchange for the same item with your order number and a photo of the defective/wrong product.

Receiving Damaged/Incorrect Product:
If an item is received damaged or is incorrectly shipped by us please contact us immediately at ([email protected]) for an exchange for the same item with your order number and a photo of the defective/wrong product.